Box Office Hours

May 28 – November 19, 2023


24/7 – seven days a week
Purchase tickets & gift certificates, book your Patron or Subscriber seats in your online account & print your tickets at home

Phone & Email

613-382-7020 or
Tuesday to Sunday 12PM – 6PM
Ticket sales, Patron Member & Subscriber services, gift certificates & information on special events


Firehall Theatre (185 South Street)

Two hours prior to performances of all productions in the 2023 season (located in the lobby of the Firehall Theatre, just inside the main entrance) for ticket sales and pick up. 

Springer Theatre (690 Charles Street South) 

Two hours prior to performances of Baskerville, The Sound of Music, Bittergirl: The Musical and Once at our outdoor box office kiosk (steps away from the east accessible entrance of the Springer Theatre) for ticket pick up.